Privacy Policy

Your privacy is important to us. It is The Wooden Flagpole Company’s policy to respect your privacy regarding any information we may collect from you across our website, www.woodenflagpoles.co.uk, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service or contact you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Cookie Policy

Analytics Cookies

We use Google Analytics to analyse the use of our website.

Our analytics service provider generates statistical and other information about website use by means of cookies.

Our analytics service provider’s privacy policy is available at: http://www.google.com/policies/privacy/.

Analytics data we collect

The statistical information generated relating to our website is used to create internal reports about the use of our website.

For example, new and returning customers, session duration and bounce rates, types of device, browser and operating systems used to view our website, where visitors have been referred from e.g. Instagram and the top countries our website visitors are based.

IP addresses are anonymized on all Google Analytics hits, eCommerce hits, and form tracking hits.

Types of Cookies we use

We use the following analytical/performance cookies:

_ga

This cookie registers a unique ID that is used to generate statistical data about how the visitor uses the website and has an expiration of 2 years. This helps us count how many people visit www.woodenflagpoles.co.uk by tracking if you’ve visited before.

_gat

This cookie is used for throttling requests to Google Analytics. Used to manage the rate at which page view requests are made.

_gid

This cookie registers a unique ID that is used to generate statistical data about how the visitor uses the website and has an expiration of 24 hours. This helps us count how many people visit www.woodenflagpoles.co.uk by tracking if you’ve visited before.

Blocking Cookies

Most browsers allow you to refuse to accept cookies.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Deleting Cookies

You can delete cookies already stored on your computer.

Deleting cookies can have a negative impact on the usability of many websites.

Contact Details

This website is owned and operated by The Wooden Flagpole Company Ltd.

The Wooden Flagpole Company
The Grange
Milverton
Taunton
Somerset
TA4 1NE

mark@woodenflagpoles.co.uk
079483 50331

This policy is effective as of 17th July 2019.

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